Headquarters:
19 Duncan Street, Toronto, ON M5H 3G6
Year founded:
25,000+
Number of employees:
25,000+
Phone:
1 416 687 7500
Email:
customersupport.legaltaxcanada@tr.com
Websites:
thomsonreuters.ca
LinkedIn:
linkedin.com/showcase/thomson-reuters-canada-legal
“We prioritise embracing cutting-edge technologies, creative problem solving and continuous improvement to enhance our premium funding solutions and provide exceptional value to our clients”
Brett Bastow, IQumulate Premium FundinG
Rinaldo Huriptyo
Head of Canada, International Segment
Brett Thomson
Senior Director, Sales, Large Law Firms & Government
Francine Goldenberg
Director, Sales, Small & Midsize Law Firms
Leadership
Rinaldo Huriptyo joined Thomson Reuters in September 2024 as the head of Canada. In this role, he is responsible for Thomson Reuters’ go-to-market (GTM) strategy and operations across all segments: Legal, Corporates, and Tax & Accounting Professionals.
Prior to Thomson Reuters, Huriptyo spent the majority of his career leading high-growth SaaS GTM teams in the cybersecurity, communications middleware, and customer experience industries. He and his family live in Toronto, Canada. He is an active alumni volunteer for his alma mater, Washington University in St. Louis, serving as an ambassador and advocate for students.
Head of Canada, International Segment
Rinaldo Huriptyo
Brett Thomson is a seasoned sales executive with over 25 years of experience leading high-performing teams and driving revenue growth across legal, government, and SaaS sectors. Currently serving as senior sales director for large law and government at Thomson Reuters, he spearheads go-to-market strategies, sales execution, and cross-functional collaboration to deliver client-centric solutions.
Thomson is known for his strategic vision, operational excellence, and ability to cultivate lasting client relationships. He brings a data-driven, entrepreneurial mindset to every challenge, consistently exceeding targets and inspiring teams to achieve peak performance.
Senior Director, Sales, Large Law Firms & Government
Brett Thomson
Francine Goldenberg is a dynamic legal tech sales leader with over 20 years of industry experience, dedicated to empowering legal professionals through innovative digital solutions that transform how they work. She leads a high-performing team of account executives who serve as trusted advisors, helping customers optimize complex legal workflows with technology in the small and midsize law firm market. Her background also includes corporate software sales, where she specialized in delivering SaaS solutions to business clients.
Director, Sales, Small & Midsize Law Firms
Francine Goldenberg
BRETT BASTOW, IQUMULATE PREMIUM FUNDINGs
Leadership
“Our clients can expect IQumulate to support their business in several ways, providing an understanding of what premium funding solutions are available”
GRAEME GORDON, IQUMULATE PREMIUM FUNDING
BRETT BASTOW, IQUMULATE PREMIUM FUNDING
Leadership
Pietro Pasqualino
Senior Director, GTM & Commercial Strategy
Pietro Pasqualino recently joined Thomson Reuters as senior director of go-to-market & commercial strategy. Previously, he was head of mid-market sales for Cloudflare, the leading cybersecurity and connectivity cloud company. In this role, he served the Canadian mid-market segment across all verticals, including financial services, insurance, digitally native businesses, manufacturing, retail, and the public sector.
Pasqualino has been working with and leading high-growth SaaS teams for 18 years. He and his family live in Halton Hills, Canada. He is an active volunteer in his community of Halton Hills and is an alumnus of Manhattanville University in Purchase, New York.
Senior Director, GTM & Commercial Strategy
Pietro Pasqualino
Allan Akizuki
Manager, Solution Consultants
Allan Akizuki has over 25 years of experience in legal research and technology solutions with Thomson Reuters Canada. Currently leading a team of solution consultants focused on generative AI solutions, his career encompasses a diverse range of roles, including sales, product training, instructional design, customer success, and product marketing.
Akizuki is passionate about empowering clients to maximize their technology ROI. His team focuses on reducing time-to-value and accelerating solution acquisition and adoption. Beyond his primary role, he leads the law school program at TR, empowering law faculties with the profession’s leading research and generative AI solutions.
Manager, Solution Consultants
Allan Akizuki
Stevens & Associates Lawyers is a leading and trusted employment law firm based in Sydney known for delivering high-quality legal expertise in the area of employment law and industrial relations across Australia, alongside a proven track record of effectively and swiftly resolving a variety of workplace law issues.
In the past year, the firm’s growth has been notable. It has:
• experienced a 213% growth in the number of client matters, increasing from 149 client matters in the 2022 financial year to 390 client matters in the 2023 financial year
• improved its online visibility, leading to over 50 online enquiries each month and a conversion rate of client leads of up to 40%
• significantly expanded the breadth and type of matters that it advises on day to day, which has increased the firm’s skillsets, diversity and resilience
• expanded its community outreach by collaborating with local Sydney venues for client seminars and continuing active participation in a Sydney small/family business group
Stevens & Associates Lawyers has adapted to digital trends by implementing an effective strategy with SEO and web design, resulting in a structural shift that has seen increased representation of employees where the firm previously mainly advised employers.
The firm’s recognition as a “Fast Firm” attests to its momentum in the employment law space.
“IQumulate is on a technology journey, and we’re just getting started”
Wayne Tower,
IQumulate Premium Funding
Mary Acimovic
Senior Director, Product Management, Westlaw
Lisa Gordon
Content Lead, Practical Law Canada
Cemal Akgul
Head of Risk and Collections
Stephen McMillan
Commercial Manager
Mary Acimovic leads the Westlaw Canada product management team based in Toronto. Her team focuses on the strategic development of the Westlaw Canada platform, partnering closely with both Thomson Reuters Labs and customers to deliver solutions that address the most pressing research needs for legal professionals.
Mary has been involved with Westlaw Canada from its early days as eCarswell through to its evolution into the generative AI–enabled Westlaw Edge Canada with CoCounsel.
Senior Director, Product Management, Westlaw
Mary Acimovic
Lisa Gordon is the content lead for Practical Law Canada. In partnership with the product management team, she is responsible for the strategic direction of Practical Law Canada, aligning content and product strategies to meet users’ evolving needs. Her role involves operationalizing strategic initiatives and extensive cross-functional collaboration with stakeholders across multiple jurisdictions and the business. Prior to joining Thomson Reuters, Gordon practiced as a lawyer and has experience in tax law.
Content Lead, Practical Law Canada
Lisa Gordon
Cemal Akgul sees the head of risk and collections role as pivotal in guiding and influencing business decisions. He has more than 15 years of experience across financial and government services, most recently with the NDIS, where he was the leading consultant driving the Risk Management process’ nationwide. Prior to that, he served various roles at BMW Finance across the United States, Hong Kong, Germany and Australia.
During Akgul’s tenure at BMW Finance, he predominately worked in risk management, guiding the organisation through seismic changes between 2016 and 2018. In his time prior, he was based out of New York, leading BMW Finance’s American subsidiary's market risk and data analytics teams between 2011 and 2016.
Akgul values a balanced approach to business, encourages a positive work culture and is passionate about teaching and guiding the business and individuals at IQumulate.
Head of Risk and Collections
Cemal Akgul
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
One culmination of these efforts has been the real-world, needs-based IQEdge solution. A one-stop online quoting tool designed for both the Australian and New Zealand markets, IQEdge delivers quotes in under 60 seconds. Plus, the solution offers quote comparison and quote versioning capabilities, enabling users to review vital historical and financial data in a single page view.
IQEdge can streamline and automate application processing, underwriting document verification and payment collection, cutting the need for manual labour and minimising processing errors. A digital “self-service” platform, IQEdge, reduces the need for customer and administrative support. Meanwhile, borrowers can access their accounts, make payments and manage their policies independently and through sales and support teams, which are always available for further assistance.
“We’ve created a quality platform that simplifies the quoting process yet amplifies the customer experience,” says Gordon. “It’s a real game changer.” IQumulate offers an online digital quoting tool to clients. The best-in-market solution enables IQumulate to tailor funding offerings to brokers that align with their prefered distribution channel.
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Medal
Small business
Brokers’ Pick – Professional liability
Broker's Pick – Personal Accident and Illness Insurance
Turnaround time – claims
BDM support
Broker communication, training and development
Overall service level
BDM support
BDM support
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business
What does IQumulate have in mind for the future?
“IQumulate is on a technology journey, and we’re just getting started,” says Wayne Tower, CEO. “Through continuous engagement with our clients, partners, marketplace and industry, we will listen to the needs as they arise and position our business to be agile and respond to changes as they occur.
“Faster decision-making innovations such as AI-powered decision support systems can expedite the underwriting and approval process, leading to quicker responses to clients. This can improve client satisfaction and potentially attract more business, with the potential to allow IQumulate to capture a larger market share, whilst continuing to deliver service excellence to clients.”
“As forward-thinkers with a digital and ‘do it better’ mindset, we collectively and proactively look to learn and improve on our customer experience for our clients, paving the way for successful business outcomes for our clients and our business in the coming years ahead.
“We’re excited for the future and look forward to what’s on the horizon.”
IQumulate invests in education and people, which are vital to attracting new business and talent to the company.
“We have long tenures for several of our key staff, including some in leadership positions, and this sound working knowledge of our business, practices and industry provides great insights and a wealth of experience to offer our clients,” says Bastow. “Our new head of sales, Graeme Gordon, formerly manager for New Zealand, joins us in Australia to drive our sales strategy and lead our team to successful outcomes for our clients and our business. We look forward to great things ahead with Graeme as he continues to be active and present in the New Zealand market as well as building sound working relationships and new connections in Australia.”
Clients can also expect a lot from working with IQumulate.
“Through active engagement with our trusted broker network, IQumulate provides relevant information, education and training content,” says Graeme Gordon, head of sales. “Our clients can expect IQumulate to support their business in several ways, providing an understanding of what premium funding solutions are available and how IQumulate can spread the cost of insurance and help borrowers get the right level of insurance cover to free up their cash flow for other expenses or business growth opportunities. Premium funding is often considered a tool for those who simply cannot afford to pay their premiums in full. While this is certainly a significant driver for many, it is also successfully used by profitable companies who use premium funding to manage their cash flows more wisely or better manage their liquidity.”
IQumulate invests in education and people, which are vital to attracting new business and talent to the company.
“We have long tenures for several of our key staff, including some in leadership positions, and this sound working knowledge of our business, practices and industry provides great insights and a wealth of experience to offer our clients,” says Bastow. “Our new head of sales, Graeme Gordon, formerly manager for New Zealand, joins us in Australia to drive our sales strategy and lead our team to successful outcomes for our clients and our business. We look forward to great things ahead with Graeme as he continues to be active and present in the New Zealand market as well as building sound working relationships and new connections in Australia.”
Clients can also expect a lot from working with IQumulate.
“Through active engagement with our trusted broker network, IQumulate provides relevant information, education and training content,” says Graeme Gordon, head of sales. “Our clients can expect IQumulate to support their business in several ways, providing an understanding of what premium funding solutions are available and how IQumulate can spread the cost of insurance and help borrowers get the right level of insurance cover to free up their cash flow for other expenses or business growth opportunities. Premium funding is often considered a tool for those who simply cannot afford to pay their premiums in full. While this is certainly a significant driver for many, it is also successfully used by profitable companies who use premium funding to manage their cash flows more wisely or better manage their liquidity.”
What does IQumulate have in mind for the future?
“IQumulate is on a technology journey, and we’re just getting started,” says Wayne Tower, CEO. “Through continuous engagement with our clients, partners, marketplace and industry, we will listen to the needs as they arise and position our business to be agile and respond to changes as they occur.
“Faster decision-making innovations such as AI-powered decision support systems can expedite the underwriting and approval process, leading to quicker responses to clients. This can improve client satisfaction and potentially attract more business, creating a competitive advantage with the potential to allow IQumulate to command premium pricing or capture a larger market share.
“As forward-thinkers with a digital and ‘do it better’ mindset, we collectively and proactively look to learn and improve on our customer experience for our clients, paving the way for successful business outcomes for our clients and our business in the coming years ahead.
“We’re excited for the future and look forward to what’s on the horizon.”
Claire Watson
Product Manager
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
Claire Watson
Product Manager
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
Claire Watson
Product Manager
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
Similarly, brokers can expect:
Lisa Ziegler, Sales Director, Legal Software Solutions
Francine Goldenberg, Sales Manager, Legal Online Solutions, Small & Mid-Law
Jamie Northey, Corporations and Tax and Accounting Professionals
Zena Applebaum, Vice President of Product Marketing
Erica Kitaev, Senior Director, Product Management (Practical Law Canada)
Mary Acimovic, Product Director (Westlaw Canada)
“We use technology to automate mundane tasks, provide valuable insights, and drive efficiencies with meaningful benefits, freeing our customers to focus on their customers”
Steven Assie
Thomson Reuters
“We provide professionals and institutions the tools they need to solve complex problems and confidently make difficult decisions”
Steven Assie
Thomson Reuters
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Thomson Reuters is a global leader in delivering trusted content and cutting-edge technology that empowers professionals and institutions to make confident, informed decisions. The organization transforms how work gets done across the legal, tax, and media sectors – advancing commerce, the rule of law, and a free press.
Driven by its Trust Principles, Thomson Reuters upholds independence, integrity, and freedom from bias in gathering and sharing information. This commitment ensures the reliability of its news and professional insights.
For decades, Thomson Reuters has embedded AI and machine learning into its products, leveraging proprietary, authoritative content to enhance productivity and precision. This foundation enables the company to rapidly adapt to emerging AI technologies and deliver solutions that elevate customer workflows – allowing professionals to focus on what matters most.
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making it easier for customers to do business with the company
significantly modernizing and simplifying its product portfolio and product development groups
reducing complexity across the organization and modernizing technology and services
optimizing the organizational design and location strategy to increase speed to market, access to talent, flexible working, and better connectivity
When doing business with Thomson Reuters, clients can rely on its unwavering commitment to service excellence, reliable, authoritative content, increased revenue, and less time spent on labour-intensive tasks.
On winning five prestigious Readers’ Choice awards for 2023, Assie remarks, “The award is a testament to Thomson Reuters’ constant innovation and experimentation and reaffirms our commitment to serve our customers and to help pursue justice, truth, and transparency.”
One of the organization’s crucial strategies recently was initiating a two-year change program to drive growth and efficiency by transitioning from a holding company to an operating, content-driven technology company.
Thomson Reuters also strengthened its foundation and established a platform for the next phase of future growth by:
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a 12-month branding and marketing campaign
investment in digital assets and content that can support the marketing efforts of brokers
strengthening their stable specialised insurance schemes to offer even better value for money for clients
In the 1990s, Thomson Reuters provided one of the earliest commercial applications for natural language processing search. Since then, it has leveraged increasingly sophisticated AI and ML capabilities to improve search and expand analytics through product advances, including WestlawNext, Westlaw Edge, Practical Law Dynamic, and Westlaw Precision.
Acquisitions have also bolstered the company’s AI capabilities and talent. For example, its three-pronged, build, buy and partnership strategy will accelerate its ability to provide generative AI capabilities simultaneously across its portfolio and customer base.
The leadership at Thomson Reuters hails from around the globe, with the executive team led by president and CEO Steve Hasker.
In Canada, the head is Steven Assie, supported by his leadership team comprising of:
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Categories Won
LEGAL RESEARCH - PRINT AND E-BOOKS
ONLINE LEGAL RESEARCH - PRIMARY LAW
ONLINE LEGAL RESEARCH - Secondary Content and Analysis
CALENDAR AND DOCKETING SOFTWARE/SOLUTIONS
LEGAL DOCUMENT ASSEMBLY SOFTWARE/SOLUTIONS
PRACTICE AREA: SPECIFIC SOFTWARE/SOLUTIONS - CORPORATE LAW
TIME AND BILLING SOFTWARE/SOLUTIONS
LEGAL RESEARCH
LEGAL TECHNOLOGY
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